At Alhilm, we aim to deliver your order as quickly and efficiently as possible. As a dropshipping-based store, our products are shipped directly from our international partners.
1. Shipping Time
-
Processing Time: 1–3 business days.
-
Shipping Time: 7–21 business days, depending on your location within Saudi Arabia and the product origin.
2. Shipping Fees
Shipping fees are calculated at checkout and may vary based on product size, weight, and destination.
3. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your shipment through our website or the shipping provider’s site.
4. Delays
Occasionally, shipping delays may occur due to customs, weather, or high demand. We appreciate your patience and understanding.
5. Incorrect Addresses
Please ensure that your shipping address is correct. Alhilm is not responsible for delays or losses caused by incorrect or incomplete address information.
6. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately. We will do our best to resolve the issue quickly.